Installation Excellence
Flooring Product and Installation Services
- Single Point of Contact
- Sherwin-Williams is the largest wholesale flooring resource with national buying power
- More than 120 full service flooring stores serving multi-family properties, builders and commercial facilities
- Our strong brand reputation ensures reliability and provides confidence that we will make the job easier
- We sell a wide selection of major brands of carpet, vinyl tile, wood and laminate
- Great prices and flexible terms
- Green flooring solutions including stain resistant technologies; low-emitting products that improve indoor air quality; and recycled products
- Carpet and pad recycling at select locations
Installers:
- The Sherwin-Williams Company sub-contracts installation labor to professional floor covering installers
- The sub-contractor is required to go through a Background Investigation based on state regulations
- The sub-contractor is required to meet the insurance types and limits as set forth by The Sherwin-Williams Company
- Renovation Repair and Painting Program Certifications are held by many of the installation sub-contractors
Installation Standards:
- 24 Hour turnaround available as requested on installations (M-F). Same day installation requests are fulfilled upon availability
- Upon entering unit, installers will inform store staff or anything out of the ordinary
- During the installation installers will:
- Identify any major repairs needed and notify store staff of all applicable changes. Store staff will inform property manager/maintenance before work is completed
- Any door or appliance that is moved will be replaced unless customer specifies otherwise (excluding gas appliances)
- All carpet scraps and trash will be removed and disposed by SW installer after completion of job
- All units will be vacuumed prior to installer leaving
- The installation crew will not smoke, eat or use restroom in the unit
- Installer will return keys / inform management when job is complete
Checks and Balances:
- All installers are to call store to verify completion of the unit
- SW employees randomly inspect completed jobs
- SW employees randomly make follow-up phone calls on completed jobs
- Any installation complaint will have store management response within one business day
