J.D. Power Awards

SW - iMG JD Power Awards article header
Customer satisfaction is a priority at Sherwin-Williams. We go the extra mile offering expert advice, exceptional products and colors to help ensure your project is a success. Thanks to you, our customers, J.D. Power has ranked Sherwin-Williams "Highest in Customer Satisfaction among Paint Retailers*" for 2013. We can’t thank you enough for helping us achieve this honor.

Your neighborhood Sherwin-Williams paint store is ready to help with all your painting needs. With over 3,500 stores and 1,700 knowledgeable sales representatives there is a store near you. When you want to make the make the most of your color with the very best paint…Ask Sherwin-Williams.

Interior Paint Retailer Satisfaction Study
Sherwin-Williams ranked highest among paint retailers with a score of 820.  Satisfaction with retailers is measured across five key factors of the paint shopping and purchasing experience: facility, selection, staff, services provided and sales/promotions. The overall customer satisfaction average with interior paint retailers is 782.
Disclaimer
*Sherwin-Williams received the highest numerical scores among paint retailers in the proprietary J.D. Power 2013 Paint Satisfaction Study℠. Study based on responses from 6,875 consumers measuring 5 brands and opinions of consumers who purchased and applied interior paint within the previous 12 months. Proprietary study results are based on experiences and perceptions of consumers surveyed January-February 2013. Your experiences may vary. Visit jdpower.com